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I would like to personally thank you for the unbelievable attention and service you gave me and my family. It is rare today to find a company such as Tristar Mortgage, and in particular an individual, Kim Sheets, who is truly devoted to obtaining what is best for the customer. We had called many mortgage companies in an effort to get our loan started, but Kim was the only person that would take the time to explain our options and always promptly got back to us with our questions. When we had gotten our approval for our loan, we were surprised that anyone would still continue to follow up with us with updates in regards to our closing. She made sure we were informed on every detail. This is the third home we have purchased and this was the only time we were able to be excited about our purchase. Normally, we spend countless hours trying to get people to call us back only to find out at closing that our rate had changed or there were hidden fees we were not told about. In the future, we will never use anyone but Tristar Mortgage and we will tell everyone needing mortgage assistance that there is one company you can count on from start-to-finish and that is Tristar Mortgage. My family, again, wants to thank you for your hard work, great attitude, and responsiveness. Kent and Paige, Tyler, TX
We wanted to say THANK YOU to Tanya Johnson for all you have done for us in buying our new home. What a blessing you are! I just can't thank you enough for all the help you have given us. Thank you for your patience with us. You care about people and it shows! You made buying a home a wonderful experience! Stacy and Phil, Saginaw, TX
Tristar Mortgage Group was a pleasure to work with. All involved were friendly and provided me with prompt, efficient service. I would recommend Tristar to anyone! Calvin, Flower Mound, TX
We were impressed with the excellent customer service we received. Marca and Kim were always available to answer our questions. This is definitely a mortgage company that goes "above and beyond" to assist their customers. Greg and Sharla, Lubbock, TX
Kim made my move painless. She did everything she said she would do and did it on time. That is so rare these days. I am so glad that I bought my house and I love it. I appreciate Tristar Mortgage Group and I will recommend them to everyone I know. Lori, Dumas, TX
Thank you for all your help with the mortgage process. We really appreciated your knowledge, understanding, and helpfulness. We also enjoyed the fun attitude Marca and Kim had. Thanks again so much! Clint and Anthony, Lubbock, TX
Tristar Mortgage Group made my refinancing easy! They explained everything to me in detail so there were no surprises at closing. Best of all, they were able to close my loan in ONE WEEK! Great job! Tiffany, Denton, TX
I just closed my THIRD loan with Tristar Mortgage Group. Kim has handled two purchases and a refinance for me! I worked with another broker who worked on my file for almost 4 MONTHS. Once I transferred the file to Tristar, my loan closed in less than 3 WEEKS. I am a customer for life. Brent, Amarillo, TX
As a first time homebuyer, I was a little skeptical about the whole mortgage process. However, after speaking with Tristar Mortgage, I had all my questions answered. I found my dream home and moved in quickly. Using Tristar Mortgage for my loan was a great decision. Tiffany, Justin, TX
Tristar Mortgage did a great job on my loan. I was able to reach Tanya anytime that I had a question - whether it was in the evening or on a weekend. Being able to communicate with my loan officer helped calm my nerves and made the transaction simple. Thank you for all your help. Lori, Haslet, TX
My loan closing went GREAT! Not only was the loan process simple but my loan officer even attended the closing. It was nice to know that they were there from start to finish. James, McKinney, TX
When it was time to refinance my home, I was referred to Tristar Mortgage Group by a friend. I am so glad! Kim did a fantastic job and handled the transaction in a friendly, professional matter. I now refer my friends to Tristar. Kristy, Denton, TX
The only reason we have our house today is because of Gina at Tristar. We were first time home buyers, with not exactly perfect credit, and she fought and fought to help get us our house. I was so impressed and thankful for her, that I will tell all my friends about Tristar, and feel confident that they will have as great of an experience as we did. Geoffrey & Kelli, Roanoke, TX
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